Privacy Policy
Our Home Trainers LLC 2818 Kramer Lane, Austin, TX 78758 joey.saavedra@hotmail.com · (512) 588-2166 · (737) 355-9893
Last updated: August 24, 2026
1. Who we are
Our Home Trainers LLC provides in-home personal training services in the Austin, Texas area. This policy explains what information we collect, how we use it, and the choices you have.
If you have questions about this policy, contact us at joey.saavedra@hotmail.com.
2. Information we collect
Information you give us directly. When you fill out a form on our website, on one of our advertisements, or when you contact us by phone, text, or email, we may collect your name, phone number, email address, general location or neighborhood, your fitness goals, and your preferred training schedule.
Information collected automatically. When you visit ourhometrainers.org, we and our analytics providers may collect your IP address, browser type, device type, pages viewed, and how you arrived at our site. This is done through cookies and similar technologies.
Information from advertising platforms. When you submit a lead form on Facebook or Instagram, Meta provides us with the information you entered into that form, including your name, phone number, and email address.
Information related to services. If you become a client, we collect scheduling information, session records, payment information processed by our payment provider, and any health or fitness information you choose to share with us so we can train you safely.
3. How we use your information
We use the information we collect to:
- Respond to your inquiry and schedule a consultation
- Provide personal training services and coordinate sessions with your trainer
- Send you appointment confirmations, reminders, and scheduling updates
- Process payments and maintain business records
- Send you offers and information about our services, where you have consented
- Improve our website, our advertising, and our services
- Comply with legal obligations
4. Text messaging (SMS)
Consent. By providing your phone number on one of our forms, including a Facebook or Instagram lead form, you consent to receive text messages from Our Home Trainers at that number, including messages sent using automated technology. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message types. You may receive messages responding to your inquiry, scheduling and confirming appointments, appointment reminders, and occasional offers or information about our services.
Frequency. Message frequency varies based on your interaction with us.
Cost. Message and data rates may apply. We do not charge for text messages; your mobile carrier may.
Opting out. You may opt out at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed, and we will send no further messages to that number unless you opt back in. For assistance, reply HELP or contact us at joey.saavedra@hotmail.com.
Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and messaging platforms, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How we share information
We do not sell your personal information. We share information only as follows:
- Service providers. We use third-party services to operate our business, including a customer relationship and messaging platform (HighLevel), calendar and email services (Google), payment processing, and accounting software. These providers may process your information on our behalf and are obligated to protect it.
- Advertising platforms. We use Meta (Facebook and Instagram) and Google to advertise our services. These platforms may collect information about your interaction with our advertisements.
- Legal requirements. We may disclose information if required by law, subpoena, or to protect our rights, safety, or the safety of others.
6. Cookies and tracking
Our website uses cookies and similar technologies for analytics and advertising measurement. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how our site functions.
7. Data retention
We retain your information for as long as necessary to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Inquiry records for people who do not become clients are generally retained for up to three years.
8. Security
We take reasonable measures to protect your information, including using reputable service providers and limiting access to those who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Texas residents have rights under the Texas Data Privacy and Security Act, including the right to access, correct, or delete personal data we hold about you, and to opt out of the sale of personal data or targeted advertising. To exercise any of these rights, email joey.saavedra@hotmail.com. We will respond within the timeframe required by law and may need to verify your identity first.
You may opt out of text messages at any time by replying STOP, and out of marketing emails using the unsubscribe link in any email.
10. Children
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Training clients under 18 require a parent or legal guardian to provide consent and sign all agreements. If you believe we have collected information from a child under 13, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated where required by law.
Text messaging and mobile information
Our Home Trainers LLC does not sell, rent, or share mobile phone numbers or SMS consent data with any third party or affiliate for marketing or promotional purposes. Mobile information collected through our website is used solely to communicate with you about your training sessions and services. When you provide your phone number and consent to receive text messages, we may send you appointment reminders, scheduling updates, session confirmations, and occasional information about our services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at joey.saavedra@hotmail.com or 737-355-9893. We may share information with service providers who help us operate our business, such as our scheduling and messaging platform. These providers are prohibited from using mobile information for any purpose other than providing services to us, and no mobile information is shared with third parties for their own marketing purposes.
12. Contact us
Our Home Trainers 2818 Kramer Lane, Austin, TX 78758 joey.saavedra@hotmail.com (512) 588-2166