Terms of Service | Our Home Trainers

Terms of Service

Our Home Trainers LLC 2818 Kramer Lane, Austin, TX 78758 joey.saavedra@hotmail.com · (512) 588-2166 · (737) 355-9893

Last updated: September 7, 2026


1. Agreement

These Terms of Service govern your use of ourhometrainers.org and any personal training services provided by Our Home Trainers LLC ("we," "us," "our"). By using our website, submitting a form, or purchasing services, you agree to these terms.

2. Our services

We provide in-home personal training in the Austin, Texas area. Sessions take place at your home, apartment gym, or another private location you arrange, using the equipment and space available there. We do not supply equipment unless specifically agreed in writing.

3. Eligibility

You must be at least 18 years old to purchase services. Clients under 18 may train only with the written consent of a parent or legal guardian, who must sign all agreements and waivers on their behalf.

4. Health, safety, and assumption of risk

Personal training involves physical exertion and carries inherent risk of injury. By participating, you acknowledge and accept that risk.

You agree to:

  • Consult a physician before beginning any exercise program, particularly if you have a medical condition, are pregnant, are recovering from injury or surgery, or have been sedentary
  • Disclose to us any medical condition, injury, medication, or physical limitation that could affect your safety during training
  • Inform your trainer immediately if you experience pain, dizziness, shortness of breath, or any other symptom during a session
  • Ensure the training location is safe, and that any equipment you provide is in good working condition

We are not medical providers. Nothing we tell you is medical advice, diagnosis, or treatment. We do not provide nutritional counseling requiring licensure, physical therapy, or rehabilitation services.

You are responsible for the condition of the premises where training takes place.

5. Scheduling and cancellation

Sessions are scheduled in advance with your trainer. If you cancel or reschedule at least 6 hours before your session's scheduled start time, no charge applies. If you cancel with less than 6 hours' notice, or do not show up for a scheduled session, that session is charged as delivered.

We will make reasonable efforts to reschedule sessions cancelled by us, including for trainer illness or emergency.

6. Membership, payment, and refunds

Training is provided through a monthly membership. Memberships auto-renew and are billed on the same calendar day each month.

Membership terms available: month-to-month, 3-month, and 6-month. Pricing for each term is disclosed during your consultation and is not published on this website.

Cancellation. You may cancel your membership with 30 days' written notice. Cancellation takes effect at the end of your current paid month.

Refunds. Membership fees are billed in advance and are non-refundable. Cancellation takes effect at the end of the current paid month, and you retain access to your remaining sessions for that month.

Session rollover. Up to 2 unused sessions carry over to the following month. Rollover sessions expire 60 days after they are earned, or at the end of your final paid month if your membership ends sooner — whichever comes first. Rollover sessions have no cash value and are not refundable.

Membership hold. You may pause your membership for 1 to 4 weeks by providing 7 days' notice. Billing pauses for the duration of the hold, and your membership term is extended by the same length of time. Holds are limited to a maximum of 4 weeks total per 6-month term, or 2 weeks total per 3-month term. A hold pauses the 60-day expiry clock on any unused rollover sessions.

Payments are processed by a third-party payment provider. We do not store your full payment card details.

7. Trainer assignment

We assign trainers based on your goals, schedule, and location. We reserve the right to reassign your trainer, and will discuss any change with you in advance where practical.

8. Communications

By providing your contact information, you agree that we may contact you by phone, text message, and email regarding your inquiry, your appointments, and our services. Text message terms and your opt-out rights are described in our Privacy Policy. You may opt out of text messages at any time by replying STOP.

9. Conduct

We reserve the right to end a session or terminate services, without refund for sessions already delivered, in the event of abusive, threatening, harassing, or unsafe conduct toward a trainer.

10. Website content

The content on ourhometrainers.org, including text, images, logos, and training materials, is our property and may not be reproduced or distributed without written permission. Website content is provided for general information and is not a substitute for professional advice.

11. Limitation of liability

To the fullest extent permitted by Texas law, our total liability arising out of or relating to these terms or our services is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

Nothing in these terms limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.

12. Governing law and disputes

These terms are governed by the laws of the State of Texas without regard to conflict of law principles. Any dispute will be resolved in the state or federal courts located in Travis County, Texas, and you consent to that jurisdiction.

We encourage you to contact us first at joey.saavedra@hotmail.com so we can try to resolve any issue directly.

13. Changes

We may update these terms from time to time. The current version will always be posted on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes acceptance.

SMS terms of service

By providing your mobile number and opting in, you agree to receive text messages from Our Home Trainers LLC regarding appointments, scheduling, session reminders, and service updates. Program description: Appointment reminders, scheduling notifications, and periodic information about training services. Message frequency: Varies based on your activity and appointments. Typically fewer than 10 messages per month. Cost: Message and data rates may apply. Our Home Trainers LLC does not charge for text messages; your mobile carrier's rates apply. Opt out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts. Help: Reply HELP, email joey.saavedra@hotmail.com, or call 737-355-9893. Carriers: Carriers are not liable for delayed or undelivered messages. Consent: Consent to receive text messages is not a condition of purchasing any product or service.

14. Contact

Our Home Trainers 2818 Kramer Lane, Austin, TX 78758 joey.saavedra@hotmail.com (512) 588-2166